As a forwarding agent and state-certified business economist specialising in marketing and accounting, I have spent the last few years focusing on aerospace customers, their special requirements and a lot of Europe-wide overland transports. Fulfilling, analysing and taking into account customer wishes without losing sight of the competition is exactly what drives me. I also use my knowledge and experience to teach, coach and mentor others so that they can benefit from my many years of experience.
And this is what I offer you! My customers are my main focus, because every customer has the same wishes as everyone else: We want our goods quickly and we all want to be served by a professional if necessary. The customer also wants to be sure that someone is at their side if things don't go as they should. Much of what the customer wants cannot be implemented by just one person alone. This requires a well-functioning team. Everyone is a specialist in their field. And on this basis, service-providers can adapt to everything that is possible and necessary.
Recognise new trends: What enquiry have we just received? Can we transport an engine with a width of almost four metres immediately? Ever larger aircraft also needs larger engines. Suddenly there are customers whose wishes are unique. Yes, it is possible to transport an engine with a width of almost four metres immediately. And because it’s air freight, you need to have a special status with the state authorities so that you can safely transport your freight by air. Can all this be done? Yes, it can!